Emma Lewell-Buck: My constituent’s Ukrainian wife, Liudmula Florence, was turned away from the UK visa office in Warsaw and told that she had to book an appointment and make an application online. The UK immigration website repeatedly stated, “Sorry, there is currently a problem with the service. Please try again later.” She eventually was given an appointment, but not until 17 March. What is Liudmula supposed to do while the Home Secretary is getting her act together?